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All Sales Final
All items are final sale and are non-returnable and non-refundable upon purchase.
Problem? Let Us Help.
In the unlikely event your order arrives damaged or defective, please contact customer service immediately at lauren@laurenloviecollection.com or (404) 618-4837 so that we can assist you in resolving your issue. We may ask for photos to determine the best course of action (e.g. repair, replacement or exchange). All claims must be made within 7 days of receipt.
Welcome to Lauren Lovie Collection! By purchasing our products, you agree to the following terms and conditions. Please read them carefully.
Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
Products
We specialize in hand-knitted scarves, socks, booties, chunky knit blankets and other knitted items. All products are made with care and may vary slightly in color and design due to their handmade nature.
Ordering
To place an order, you must provide accurate and complete information. All orders take up to two weeks to hand make if inventory is not already on hand. We reserve the right to limit quantities. Prices are subject to change without notice.
Payment
Payments can be made via Visa, Mastercard, American Express, Discover Apple Pay and Google Pay. Full payment is required before at checkout before shipment.
Shipping
We ship to domestically within the United States. Shipping costs are a flat rate of $20. Please allow 5-7 business days for processing and shipping.
Returns and Exchanges
Due to the handmade nature of our products, we do not accept returns unless the item is defective or damaged upon arrival. If you receive a defective item, please contact us within 7 days of receiving your order for a replacement or refund.
Intellectual Property
All content on our website, including images, text, and designs, is the property of Lauren Lovie Collection. Unauthorized use is prohibited.
Limitation of Liability
Lauren Lovie Collection is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the new terms.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at lauren@laurenloviecollection.com
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